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Palmyra Heritage Gallery

Palmyra Heritage Gallery Refund Policy

At Palmyra Heritage Gallery, we prioritize customer satisfaction and strive to ensure that our clients are delighted with their purchases. If, for any reason, you are not completely satisfied with your purchase, we offer the following refund policy:

1. Eligibility for Refunds:

• Refund requests must be made within 14 days of the original purchase date.
• Items must be returned in their original condition, without any damage or alterations.
• Coins and antiquities must be accompanied by the original receipt or proof of purchase.

2. Non-Refundable Items:

• Items that have been altered, damaged, or tampered with.
• Custom or personalized items.
• Items purchased on sale or during special promotions.

3. Process for Refunds:

• To initiate a refund, please contact us at (212) 319-1077 or email us at info@palmyraheritagegallery.com.
• Once your refund request is approved, we will provide instructions on how to return the item.
• Upon receiving the returned item and verifying its condition, we will process your refund.
• Refunds will be issued to the original payment method within 7-10 business days.

4. Shipping Costs:

• Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Information: If you have any questions or need further assistance, please do not hesitate to contact us:

Palmyra Heritage Gallery

Address: 1050 2nd Avenue #16, New York, New York, 10022
Email: info@palmyraheritagegallery.com
Phone: (212) 319-1077

Thank you for shopping with Palmyra Heritage Gallery. We appreciate your business and are committed to ensuring your satisfaction.